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Cancellation Requests

Learn more about our cancellation policies for leased and non-leased facilities

Greek Village residents with a room assignment can cancel their housing agreement/assignment at any time, understanding that there are associated fees for cancelling. 

Cancellation Process

Request a cancellation

To initiate the cancellation process, you must submit a cancellation request through MyPack Portal

  1. Access MyPack Portal
  2. Select “Campus Living”
  3. Log into the “Housing Student Self Service” portal and follow the link to access your application
  4. Select “Forms”
  5. Complete the Cancellation Request
  6. Hit Submit

Your request is pending until processed by the chapter organization and the Department of Fraternity and Sorority Life. You will receive an email once your cancellation request has been processed with details regarding the cancellation instructions and termination fees.

Greek Village residents requesting to cancel housing after check-in must follow instructions received via email to ensure they follow check-out protocol and expectations.

The room agreement is automatically terminated if the organization’s lease is terminated for loss of recognition.  All applicable cancellation fees will apply. 

Buyout Option

If you confirm another member of your organization to buy-out your agreement and the organization approves the request, you are eligible for reduced termination fees. 

Termination fees will not exceed $300 if another member agrees to buy-out the remainder of your Greek Village Room Agreement. 

  • Students involved in the buy-out option must not be a current resident of Greek Village and meet eligibility requirements.
  • If you have an assignment in Greek Village Apartments, the buy-out option does not need to include a member of your organization but must be an NC State student that is eligible to live in Greek Village Apartments.

Contact the Department of Fraternity and Sorority Life to begin the Buyout Option request process.

Cancellation Request Results

Your request to cancel your application or assignment is processed by the chapter organization and the Department of Fraternity and Sorority Life. 

You will receive an email once your cancellation request has been processed with details regarding the cancellation request outcome and termination fees.

Your cancellation will either be approved or unapproved, and your outcome may carry full financial penalty, partial financial penalty, or no financial penalty.

Resident termination fees associated with cancellation requests that are approved by the fraternity or sorority are outlined in the cancellation terms below. If the cancellation request is not approved, residents are responsible for payment of all housing costs under their Agreement.

Cancellation Terms and Conditions

Cancellation terms and conditions are associated with your room agreement. Leased and non-leased facilities in Greek Village have different terms and conditions. Approval or denial of cancellation is decided by the fraternity or sorority organization for a leased facility and by the Department of Fraternity and Sorority Life for non-leased facilities.

Failing to move into a residential facility does not release the resident from their Room Agreement.

Residents requesting to cancel housing to move off campus after check-in must vacate housing within 48 hours of submitting the request to cancel and must follow proper checkout procedures. Termination fees for parlor fee and meal plan are considered separately from the terms below.

Termination fees when approved by the fraternity or sorority organization for a leased facility

If cancellation request is received byTermination fee applied to account
Prior to May 3115% of housing costs for fall semester
June 1 to June 3025% of housing costs for fall semester
July 1 to July 3150% of housing costs for fall semester
On or after August 150% of housing costs for full academic year
plus daily charges of the resident’s occupancy, if applicable

Daily room charges are calculated by dividing the housing costs by the number of days (first day of check-in through last day of class) per term.

  • New incoming Residents for the spring term terminating this Agreement prior to the first day of spring check-in will be charged a $500 Termination Fee and will owe no additional housing costs for the spring term.
  • New incoming Residents for the spring term terminating this Agreement on or after the first day of spring check-in will be charged a Termination Fee of fifty percent (50%) of the spring balance associated with their room assignment plus daily charges for the duration of the Resident’s occupation of the Facility. Daily room charges are calculated by dividing the room fees by the number of days (first day of check-in through last day of class) per term.
  • Organizations for leased facilities may also have you sign another agreement through their chapter or national house corporation.  Additional terms and termination fees may be associated with canceling your organization’s agreement. Questions about those agreements or the termination fees associated with those agreements need to be addressed to the house corporation presidents.

Termination fees when approved by the Department of Fraternity and Sorority Life for a non-leased facility

If cancellation request is received byTermination fee applied to account
Prior to May 3125% of housing costs for fall semester
June 1 to June 3050% of housing costs for fall semester
July 1 to July 3150% of housing costs for full academic year
On or after August 1100% of housing costs for full academic year

Daily room charges are calculated by dividing the housing costs by the number of days (first day of check-in through last day of class) per term.

  • New incoming Residents for the spring term terminating this Agreement prior to the first day of spring check-in will be charged a $500 Termination Fee and will owe no additional housing costs for the spring term.
  • New incoming Residents for the spring term terminating this Agreement on or after the first day of spring check-in will be charged a Termination Fee of one hundred percent (100%) of the spring balance associated with their room assignment.

The resident pays daily charges if this Agreement is canceled for one of the following reasons

  • Co-op
  • Internship
  • National Student Exchange
  • International Student Exchange Program
  • non-registered
  • official withdrawals
  • academic suspensions
  • employment ends.

Termination fees when NOT approved by the fraternity or sorority organization for a leased facility

  • Residents terminating this Agreement without the permission of the fraternity or sorority organization will be responsible for payment of all room fees due under this Agreement.
  • Notwithstanding any of the above, termination fees shall not exceed $300 where the Resident arranges for another fraternity or sorority member (not a current resident) meeting eligibility requirements to buy out the remainder of the Agreement. Contact the Department of Fraternity and Sorority Life to process the Buyout Option.

Termination fees when NOT approved by the Department of Fraternity and Sorority Life for a non-leased facility

  • Residents terminating this Agreement without the permission of the fraternity or sorority organization will be responsible for payment of all room fees due under this Agreement.
  • Notwithstanding any of the above, termination fees shall not exceed $300 where the Resident arranges for another fraternity or sorority member (not a current resident) meeting eligibility requirements to buy out the remainder of the Agreement. Contact the Department of Fraternity and Sorority Life to process the Buyout Option.

Questions?

For questions about the cancellation process, students should contact the Department of Fraternity and Sorority Life by calling 919.513.2910 or emailing Fraternity and Sorority Life.